Service Assistant
IT Infrastructure and Applications
Workplace
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Custom applications
Workplace Custom applications
applications that allow meeting the business objectives regardless of operating system
Services:
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Computers
Workplace Computers
high-quality and timely support to ensure smooth operation for all kinds of workplaces
Services:
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Mobile device
Workplace Mobile device
solving of operational business problems via mobile devices
Services:
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Customer Care
Workplace Customer Care
single point of contact responsible for receiving, recording, routing and coordinating solutions to all IT queries
Services:
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Thin client
Workplace Thin client
support and provision of smooth operation of devices operating in terminal mode
Services:
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Backup and recovery
Workplace Backup and recovery
data security in cases where they may be damaged due to software, hardware and other factors
Services:
Units
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Enterprise applications
Units Enterprise applications
ability to provide error-free operation of enterprise business applications on any user devices
Services:
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Printers
Units Printers
printing devices support
Services:
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Network devices
Units Network devices
uninterrupted communication of infrastructure elements
Services:
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File servers
Units File servers
safe company data storage using allocated resources
Services:
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Application servers
Units Application servers
continuous operation of the most critical business systems
Services:
Company
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Messaging and collaboration systems
Company Messaging and collaboration systems
e-mail and instant messaging systems support
Services:
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Security systems
Company Security systems
comprehensive data protection based on information security strategy
Services:
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WAN
Company WAN
integration of all company devices and units into a single network
Services:
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Centralized software management
Company Centralized software management
standardization and automation of corporate IT infrastructure management processes
Services:
- Software integration
- Workplace application lifecycle management services
- Applications maintenance and support
- Software Asset Management
- Сomprehensive monitoring of the customer's it infrastructure
- Mobile device management
- Services for ITSM systems
- Monitoring of critical business applications performance
- Solutions for centralized management of enterprise environments
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VPN
Company VPN
integration of two or more remote company offices into a single network using Internet
Services:
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Data storage systems
Company Data storage systems
support and control of data storage systems (DSS) of various vendors and types of systems
Services:
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Servers
Company Servers
remote support of server operating systems and infrastructure services
Services:
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Virtualization
Company Virtualization
control and management of IT resources, reduction of operational costs associated with company IT services and processes
Services:
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Databases
Company Databases
data processing and analysis system management
Services:
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Digital transformation
Company Digital transformation
Services:
User
Cloud
services
Processes
Processes — monitoring and analysis business processes of the company, development of programs improvement of processes, including processes of IT services, the introduction of the automated measurement funds and a quality control of IT services and their cost.
Services:
Consulting
Consulting is an independent expert assessment of the efficient use IT. Assessment of needs and the assistance in the formulation of technology strategy of software and IT infrastructure.
Services:
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