Projects

Ozon
The customer needed a system that would reduce theft, prove its occurrence and ensure surveillance at the prepackaging, packaging and storage sites.

One of the largest retail chains in Russia
One of the major retailed chains in Russia wanted to implement a single window service to log all user requests related to IT infrastructure

Support of IT infrastructure of the leading company Renaissance Capital
In accordance with Renaissance Capital strategy, directed to increase efficiency and cost-effectiveness in such areas as IT processes, external service providers including the ICL ...

One of the leaders of the Russian life insurance market with more than 90 offices across the country.
In August 2018, one of the largest Russian insurance companies approached ICL Services. The company improved the service for clients and agents but was not satisfied with the rate ...

How to relieve employees from routine tasks. ICL Services experience
All divisions interact closely in ICL Services. The idea to develop the first internal robot arose namely from conversations which several employees had about the difficulties they...

Major Russian bank
ICL Services was approached by one of the top 100 largest banks in Russia in 2017. It was making plans to move the IT infrastructure from the head office to a commercial data proce...

Large international pharmaceutical company
The customer needed comprehensive equipment and software service and support. Since August 2015, the ICL Services has been providing the Company with a full stack of support servic...

Leading QSR chain
The leading quick service restaurants (QSRs) chain needed a reliable IT service provider who could provide remote and on-site support in restaurants across Russia. In the course of...

One of the major credit institutions in Russia
One of the major credit institutions in Russia experienced problems with its internet banking system, with end users often unable to access the service.

Manufacturer of dental materials and appliances
A manufacturer of dental materials and appliances contacted ICL Services regarding creation of a mobile app for forwarders

Finnish Building Concern
Finnish Building Concern adjusted IT-support of Russian offices in accordance with the standards applied in other countries, namely, a single partner provided the first and second...

Largest petrochemical companies in Russia
One of the largest petrochemical companies in Russia intended to simplify communication with its current clients.