Projects
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Information technology and communication
Social network
Today, social networks are required to moderate the content openly published by users. The company did not have the resources for content moderation, so it turned to ICL Services, ...27.01.2023 -
Retail
An international clothing retailer
The customer intended to accelerate the delivery of cash register software for its further implementation. To that end, they moved the team to Scrum, a framework for solving comple...25.01.2023 -
Retail
The largest international marketplace
To expand parcel delivery channels to the end user, the world's largest marketplace set a goal at the end of 2020 to create and develop a network of post offices throughout Russia ...16.01.2023 -
Industrial sector
International manufacturer of packaging
As the company opened production sites in Europe, it faced the challenge of supporting users with the current team.07.12.2022 -
Construction
System integration for a Finnish construction company
Due to geopolitical changes, the company's global office planned to transfer the Russian business to a local organization. Therefore, it was necessary to separate the IT infrastruc...07.12.2022 -
Services sector
Japanese podcast hosting
In 2020, the company launched a new digital project, a Web platform where users can listen to podcasts and audio shows. To evaluate the expertise of ICL Services in terms of future...07.12.2022 -
Retail
Clothing retailer
Overwhelmed by the retailer's complex global supply chains and disorganized internal processes, its employees began to lose motivation, resulting in lower revenues and errors in su...16.11.2022 -
Logistics
Major Russian logistics company
operator, specializing in shipping orders from online stores, turned to ICL Services in 2021 for on-site support for its postal terminal network. Later, the service was expanded to...15.11.2022 -
Logistics
Large logistics operator
Installation and technical support for more than 250 parcel lockers in 36 cities of Russia.14.10.2022 -
Retail
Large e-commerce platform
Organization of a contact center for receiving and processing requests from users with a daily processing of 4,000 requests.14.10.2022 -
Industrial sector
Russian car manufacturing company
Implementation of a container monitoring and accounting system through the implementation of the RFID Track&Trace system.05.10.2022 -
Services sector
State public institution
Organization of a contact center for incoming calls received through the systems of the customer. Over 200k requests have been processed in the first half of the year.09.09.2022