ICL Services

About ICL SERVICES

WE TURN COMPLEX INTO SIMPLE AND RELIABLE

WE OFFER SYSTEM INTEGRATION

We bring together uncoordinated information systems, individual processes and controls to make infrastructure management easier and cheaper.

WE AUTOMATE BUSINESS PROCESSES

We develop, implement and maintain software, solve information security problems.

WORLD-CLASS IT OUTSOURCING

We help large companies to manage their IT infrastructure and reduce corresponding support costs. We will help your IT department not to waste time on routine tasks, and users always receive the necessary support.

CHOOSE US IF YOU

Feel that maintaining your IT infrastructure on your own is too expensive
Plan to automate simple but time-consuming tasks
Expand your capacities, and think about the ways to integrate new systems with existing ones
Look for a service provider that can maintain hundreds of locations throughout Russia
Want to respond more quickly to incidents

We have been in business since 2006

We started as 30 employees to become one of the 10 largest IT service companies in Russia.
“BY COMBINING TALENTS, WE MAKE THE DIGITAL WORLD AFFORDABLE AND RELIABLE FOR BUSINESS”
Our core competence is intelligent people who work in streamlined processes on hundreds of projects. Due to their experience that we can guarantee the availability of IT infrastructure and applications, compliance with SLA and provide solutions that can streamline business processes. The service catalogue contains over 60 services. Due to this, we can approach your tasks in a flexible manner and choose the solutions that you need.

SERVICES

SERVICE DESK

We organize the only contact center for users to always know where to apply for IT support. We will provide fast reception, clear registration and accurate routing of requests. We process up to 80% of user requests automatically.

DIGITAL SOLUTIONS

Digital production modelling, business application monitoring, process robotization, artificial intelligence, internet of things, virtual and augmented reality: everything that will make people's lives easier.

ON-SITE SUPPORT IN RUSSIA AND CIS

We will install the equipment anywhere in Russia and take on its support: from remote diagnostics and routine maintenance to going on-site and managing a replacement pool. We make over 100,000 on-site visits annually.

IT CONSULTING

We will help you plan capacities before scaling up, assess the security of systems or implement ITSM. We know how to organize an IT service and arrange work from home.

INFORMATION SECURITY

We protect the system against malware, spam and cyberattacks targeted at system downtime. Continuous monitoring and prompt response to abnormal events will prevent leakage of sensitive information.

BUSINESS CONSULTING

We will check if the IT infrastructure suits the processes, and if employees act in accordance with regulations. We use not only interviews with participants, but also traces of processes in information systems.

DEVELOPMENT, IMPLEMENTATION AND MAINTENANCE OF APPLICATIONS

We will develop and support any software following your requirements, test it, and launch into operation. We will carry out projects to implement solutions in D365 and 1C. We will automate and robotize your processes using BPM and RPA.

IT INFRASTRUCTURE MANAGEMENT

We maintain, implement and integrate systems — from terminal services to web services. We will support servers, network infrastructure, databases and workplaces. We work in accordance with ITIL. More than 150 specialists work to support our customers.

WHAT SERVICE IS RIGHT FOR YOUR BUSINESS?

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NOT ONLY SERVICES, ALSO SOLUTIONS

ICL Soft develops application solutions for the automation of enterprise management systems.
ICL Soft solutions
  • Finance Management
  • Supply Management
  • Regulatory Accounting
  • Sales Management
  • Production Management
  • Personnel Management
  • Material Management
  • Record Management and Document Flow

COMPANY NEWS

all news

ICL: RATINGS AND AWARDS

FINALIST
The award "Time of innovations" in the nomination "Project of the year"
TOP-4
Among the largest integrators of BPMS 2020
TOP-8
Among the largest players in the BPMS 2020 market
Winner
in the "Project of the Year" competition from GlobalCIO
TOP-100
The largest it outsourcing providers in the world
Finalist
The best automation project
Finalist
The best large managed service provider
TOP-7
Data, information management or analytics solutions of the year
TOP-100
Best of the global outsourcing 100
Service Desk
TOP-3
in the nomination "The best automation project"
Service Desk
TOP-3
in the nomination "Tte best large enterprise managed service provider"
Information technology
Winner
in the nomination "Сreation and development of jobs in non-productive organizations"
Information technology
Winner
time of innovation award in the category " Technological innovation of the year"
Information technology
Winner
the award "Time of innovations" in the nomination "Product of the year"
Information Technology
TOP-25
of the largest IT companies in Russia in 2017
HR
Winner
in the "First steps"  nomination
Information Technology
TOP-40
of the largest IT consultants in Russia
IT Outsourcing
ТОР 100
of the largest  IT outsourcing suppliers in the world
Information Technology
TOP-25
of the largest solutions suppliers for the public sector
Information Technology
TOP-10
of the largest companies in Russia in the field of information security
Information Technology
Prizewinner
of the "Innovation Time-2017" Award in the "Product of the Year" nomination in the category "IT and Digital Technologies"
IT Outsourcing
TOP-10
IT outsourcing service providers
Information Technology
TOP-10
of the largest IT service providers in Russia
Business
Top 1000
successful suppliers 2017
Information technology
Top 30
list of leaders of the Russian market of software and IT-support services suppliers
Retail
7th in Russia
Winner of the rating “The largest solution providers for retail”
Information technology
Top 25
the largest IT companies in Russia
Government
Top 25
the largest solution providers for public sector
Information technology
Top 10
the largest IT vendors in Banking
Retail
Top 10
the largest IT vendors in Retail
Information security
Top 10
the largest Information Security providers in Russia
Information technology
Top 30
the largest IT companies in Russia
IT in regions
2nd in Russia
Winner of the rating “25 best regional IT companies”
Software development
Top 100
mobile developers
Information technology
Top 30
the largest IT companies in Russia
Information technology
Top 10
the best integrators of services in the industry and IT service providers for retail
IT outsourcing
Top 100
the best outsourcing companies in the world
Information technology
Top 30
fast-growing technology companies in Russia
IT in regions
1 in Russia
Winner of the rating «25 best regional IT companies»
Hardware
2 of Russia
Largest IT Hardware Manufacturers
IT services
TOP 100
World outsourcing companies
IT services
TOP 7
In the ranking of the largest providers of  IT outsourcing in Russia
IT services
TOP 100
World outsourcing companies
Public sector
TOP 20
The largest solution providers for public sector
Information technology
TOP 20
The largest IT companies in Russia
Retail
TOP 13
The largest IT vendors in RETAIL
Software development
TOP 15
The largest IT developers in Russia
IT security
TOP 10
The largest Russian IT companies  in Information Security

ASK AN EXPERT

— Liliya Aleeva

Director of Marketing and Direct Sales

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