ICL Services operates in the international market since 2006 and is the largest IT company in ICL Group.
ICL Services is a major system integrator (part of the ICL group) providing a full range of services for national and international markets. The company's 2,000+ employees work with 80 different clients in 30 countries, providing 24/7 IT services in Russian, English, French and German.
To date ICL Services has about 1,400 employees working successfully with over 80 major clients from 30 countries providing IT maintenance services 24 hours 7 days a week in English, Russian, French and German.
Portfolio of ICL Services is structured along the following directions:
Services:
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Service Desk
This is a single point of contact responsible for receiving, recording, routing and coordinating solutions to all IT queries.
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On-site support in Russia and CIS countries
Provides fast, high quality and authorized service for a wide range of equipment from different vendors in Russia and CIS countries.
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Maintenance, transformation and integration of IT infrastructure and systems
In accordance with the service approach, ITIL guidelines and approved SLA. Provision of flawless operation of systems.
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Development, implementation and maintenance of applications
Also includes end-user support, development and integration of software, as well as application and database migration.
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IT and business consulting
Tool-assisted business consulting allows quickly analyzing a business process based on facts and objective evidence and provides recommendations for its improvement. IT consulting, in turn, provides a customer with comprehensive professional IT support aimed at the management, organization and development of company’s IT infrastructure.
Solutions
ICL Services solutions will improve the effectiveness of business process management of the client company as a whole. These solutions will also improve economic effect due to reduce in development time and adoption of new activities.
The company’s solutions are offered to customers in the field of Finance, Energy and Engineering, Logistics and Retail.
ICL SERVICES SERBIA
ICL Services Serbia was established in February 2016, since when it has grown rapidly. Today it is a mature IT service company and Fujitsu Core Business Partner.The company provides a full cycle of services, starting from initial consulting works to end to end responsibility covering 1st, 2nd and 3rd line support for complex customer infrastructure, application environments, and service management. We maximize efficiency and costs of the service to our customer, working closely with the Account Team to provide the local roles and customer interfaces required by each customer.
Long term vision for Serbia GDC is to be a key delivery center within a network of European centers (together with Lodz, Lisbon, Braga, Katowice) with a multi-lingual, talented, young team providing new and traditional IT services.
If you want to know more about the advantages of work in our company, you can visit our career page
COMPANY MISSION
Uniting talents, we make the digital world accessible and reliable for businessCore values
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RULES
Jointly generated knowledge and experience that help us in our work and communication
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Result
The result of a joint efforts fully satisfying our customers and us
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QUALITY
the ability and willingness to accept the result
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DEVELOPMENT
Continuous improvement to meet challenges and achieve new goals
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CONFIDENCE
Confidence in the responsibility and reliability of each other
