ABOUT ICL SERVICES
we turn complex into simple and reliable
World-class IT outsourcing
We help large companies to manage their IT infrastructure and reduce corresponding support costs. We will help your IT department not to waste time on routine tasks, and users always receive the necessary support.
We automate business processes
We develop, implement and maintain software, solve information security problems.
We offer system integration
We bring together uncoordinated information systems, individual processes and controls to make infrastructure management easier and cheaper.
Choose us if you
Feel that maintaining your IT infrastructure on your own is too expensive
Plan to automate simple but time-consuming tasks
Expand your capacities, and think about the ways to integrate new systems with existing ones
Look for a service provider that can maintain hundreds of locations throughout Russia
Want to respond more quickly to incidents
We have been in business since 2006
We started as 30 Fujitsu Russia GDC employees to become one of the 10 largest IT service companies in Russia.
Service DeskWe organize the only contact center for users to always know where to apply for IT support. We will provide fast reception, clear registration and accurate routing of requests. We process up to 80% of user requests automatically.
digital solutionsDigital production modelling, business application monitoring, process robotization, artificial intelligence, internet of things, virtual and augmented reality: everything that will make people's lives easier.
On-site support in Russia and CISWe will install the equipment anywhere in Russia and take on its support: from remote diagnostics and routine maintenance to going on-site and managing a replacement pool. We make over 100,000 on-site visits annually.
IT consultingWe will help you plan capacities before scaling up, assess the security of systems or implement ITSM. We know how to organize an IT service and arrange work from home.
information securityWe protect the system against malware, spam and cyberattacks targeted at system downtime. Continuous monitoring and prompt response to abnormal events will prevent leakage of sensitive information.
business consultingWe will check if the IT infrastructure suits the processes, and if employees act in accordance with regulations. We use not only interviews with participants, but also traces of processes in information systems.
Development, implementation and maintenance of applicationsWe will develop and support any software following your requirements, test it, and launch into operation. We will carry out projects to implement solutions in D365 and 1C. We will automate and robotize your processes using BPM and RPA.
IT infrastructure managementWe maintain, implement and integrate systems — from terminal services to web services. We will support servers, network infrastructure, databases and workplaces. We work in accordance with ITIL. More than 150 specialists work to support our customers.
Setevaya Kompaniya JSC
IT Support for Store Renovation
Halva Automated Parcel Lockers
Developing a Voice Assistant
International pharmaceutical company 3
International pharmaceutical company 2
International pharmaceutical company
Digital Transformation Centre of the Republic of Tatarstan
Designing Wi-Fi Access Points at FIFA World Cup 2018 stadiums
Major Car Manufacturer
State unitary enterprise
Content moderation for a major social media video platform
KOMOS GROUP LLC
International Carbonated Beverage Manufacturer
Global computer hardware manufacturer
International logistics operator
Major Logistics Operator
what service is right for your business?ask a question
We are ready to work at any scaleWe support 70,000 users worldwide and 15,000 servers and network devices. We store more than 7 Pbytes of data
workforce of more than 2,000 employeesWe work in a comfortable modern office. We have built an IT village and conduct more than 200 employee trainings annually
good top management‘Adequate and sound’ — this is how employees describe the management.
a person behind each service
NIKOLAY BUTRIMOVICHSenior Business Assurance Consultant
IT TURNED OUT THAT WINTERS IN KAZAN ARE ONLY SLIGHTLY WARMER THAN IN SIBERIA... BUT THIS IS MY ONLY DISAPPOINTMENT FROM MOVING IN KAZAN!
From the earliest days at the company I plunged into a dynamic working environment of professionals. I was immediately assigned with my personal Buddy, whom I could ask any questions encountered in adapting.
The company has a support program for employees from other cities. I lived in a corporate apartment for the first 3 months. I got keys to the apartment a few hours after my arrival in Kazan together with the advice on how to get to work from there. Employees from other cities were given a tour a few weeks after it. I was delighted with the city in which I now live.
Now I live in a cottage community IT Village (Usady), where the employees get temporary comfortable accommodation for up to one year.
I really like my job, I work in a great team, I made new friends and I am sure that a lot of positive discoveries are in store for me!
See you in Kazan!:)
EUGENy BATALINSoftware & Solution Developer / DEV 4
In ICL Services there is always an opportunity to develop in a certain direction or change the scope of activities/development.
Having arrived at the company as a student, I worked as a programmer on TLC and GMC PrintNET T (highly specialized technologies of the Finnish company), C#\ASP.NET, PL/SQL, obj-c (for iOS).
I gained experience as a Release Manager on the project of a very large customer in retail.
Now I’m focusing on the field of mobile development.
The company always helps me in my progress (trainings, certification.)
Most projects involve working with foreigners and allow improving language skills (and diversify the work with interesting business-trips — for example, in Finland.)
ROMAN KORNILOVHead of Information Security Management
Work in ICL Services provides a very rare opportunity for Russia to be in an atmosphere of rationalized and clear rules, mutual respect, trust and responsibility, when all your activities are aimed at achieving well-defined goals, the scope of which directly depends on your competence. At the same time, in order to keep pace with the growth of the Company, you can and even have to continuously improve your competence by using numerous opportunities of the Company, its growth energy.
Personally, I like an almost unlimited field of my work: there are almost no questions in the world that are not related to information security. I like to listen and watch. This is useful in any business.
DMITRY ABRASCHENKOVPrincipal Finance Manager
The company is growing.
Over the past 5 years the number of serviced projects increased by 7 times, challenging tasks with an increased level of responsibility appeared, in this connection a new division — Financial and Legal Service — was formed.
Accordingly, it was necessary to develop in the direction required for the company — for example, in the field of budgeting, management accounting and team management. However, job is not everything.
Besides for my job activities I also develop in a corporate environment (English and journalism), as well as vindicate the honor of the Company in mini-football and soccer betting!
ALSU SAYAKHOVALanguage Training Team Leader I came to the ICL Services for the position of a language coach and since then I:
- became a certified corporate trainer;
- created a language center (by the way, we are almost the only company on the market of Tatarstan, which has its own team of specialists in language training);
- launched a corporate English communication club.
And all of this within a single IT company!
In general, you need only 3 things to become successful and truly happy: thinking head, desire and opportunities.
If you have the first two, come to ICL Services.
We have quite a plenty of opportunities here!
AIGUL VERBEERENHead of Business Assurance
ICL Services is a company unique to Kazan. It is difficult to find an alternative with such an interesting work. And we also have unlimited opportunities here: all my ideas are supported by senior management and I implement them.
Our entire management is self-made; those are people who have risen to the top from the very bottom. And they also judge you by the way you work: if you are willing to take risks and more responsibility they give you carte blanche. I have never met any protectionism or other barriers to professional and career growth.
I love this!
RENAT SUBKHANKULOVAssociate Solution Architect / CSA 1
A year after I joined the company I had my first big project in Germany and first foreign business trip (Munich.) Two years later business trips to faraway Australia began. A year later I became a CSA and got the status of AppSense Certified Trainer.
I have an incredibly interesting work: I work on cloud solutions for virtual desktop management (technology stack includes Citrix, VMWare, AppSense, etc.), teach at Fujitsu Labs , hold trainings for colleagues from Kazan, Finland and Australia.
ICL Services is a young ambitious company with a young team. We are constantly developing new technologies, new services and features for our customers. The team is very friendly — you can always seek the advice of a colleague. Confidence, commitment, kindness are highly prized here — I think they helped me achieve my results!
KSENIYA KALININAAdministrative Manager
I work with a lot of people. The desire to help colleagues taught me to find approach to each of them and think of solutions for non-standard situations. Every employee is different; you never know what task you will face today. This makes the work interesting and «alive».
The company is always thinking about the comfort of its employees — and I, as a specialist of administrative services, know this better than anyone. I am pleased to know that I am part of a company that is constantly developing and it’s even nicer to develop together with it!
KARINA NASYROVAService Manager
We have really great opportunities. Just one year after the start as a junior engineer in Application Packaging I organized from scratch and took charge of the testing service.
The company is constantly growing, and not only quantitatively: processes are improved, the number of goodies increases, new opportunities for development and career growth appear. Each new employee has the opportunity to grow together with the company and with own team.
By the way, now I teach at Fujitsu Labs and hold internal trainings. This is another interesting way of personal and professional development that I appreciate in ICL Services.
EUGENY FRIDLANDHead of Sales
It is interesting to work in ICL Services.
For example, I participated in the ICL Services certification for ISO27001, was engaged in contracts worth more than 100 million euros, worked with partners in Central and Western Europe, the UK, Scandinavia, India (invaluable experience of cross-cultural management!) Major international companies are among the clients in portfolio and right now I am leading a project on service standardization for several international centers (from India to Poland) with more than 2000 employees.
On my first interview at the company I was pleasantly surprised by the attitude towards people. Since then, nothing has changed: I love my job, I respect colleagues — and it’s mutual.
VICTOR MIASNIKOVHead of Russia & Emerging Markets Region
My every working day is very interesting thanks to a wonderful team. Every one of my colleagues is unique: a great professional and an interesting conversationalist. By solving a variety of tasks we are constantly moving forward together and I am very proud to lead such a team.
I think that I’ve reached professional success because I had always been focused on the customer, most effective solutions and development and think its right to know your job well. This is appreciated in ICL Services.
I like a lot of things the company — global projects, communication with people from different countries. I like the fact that we invest a lot in training. We share the values of the company so much that we work and relax together as one big family! This unites us.
ILDAR KHUSNUTDINOVDeputy Executive Director
I like the openness of our senior management and transparency of the strategy.
I like that there is always a chance to prove yourself.
We can find use for any skills: sometimes even my hobby is useful — I play «The Six Minds.»
And I especially like the fact that we encourage initiative and responsibility.
Many of «my» projects became the first of their kind for the company.
On a project where I grew up from a Team Leader to a Service Manager we created the third line of support for the first time.
Then there was the first major client from Russia, with whom we worked without Western colleagues and partners.
Then — creation of SAM service from scratch.
It was just an amazing experience.Well, apart from the business, I appreciate that the company puts a lot of time and money in teambuilding (events for employees and their families, out of office occupations.)
not only services, also solutions
Record Management and Document Flow
ASA-2021: a new stage in the evolution of the smart assistant
ICL Services' anti-corruption policy is key to its corporate success
Top 5 Challenges in Programming And How to Solve Them
Business Without Borders: How to Properly Communicate with International Clients
How ITSF-2021 Went: a New Format, Top Headliners, 100+ Key Players in the IT Market
On June 24–25, ICL Group will host ITSF-2021 in Kazan
ICL Services was a winner of the Innovation Award 'Golden Mercury'
AI in business: a new stage of interaction
ICL Services financial results for 2020
ICL Group received a new ISO/IEC 27001:2013 Certificate
Transport of the Future
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