ICL Services

ICL Services

Today, ICL Services has more than 1,600 employees who work successfully with more than 80 customers from 30 countries, providing IT services 24/7 in Russian, English, French, and German.

80 CUSTOMERS 

IN 30 COUNTRIES OF THE WORLD

3—5 YEARS

IS THE DURATION OF SERVICE CONTRACTS

6,45 PBYTE

OF DATA WAREHOUSES

RANKED 7TH

IN THE RATING OF THE LARGEST RUSSIAN IT SUPPORT SERVICE PROVIDERS

14 000

SERVERS AND NETWORK DEVICES

60 000

USERS WORLDWIDE


Mission company
«By combining talents, we make the digital world available and reliable for business»
guarantied availability
guarantied availability
of IT infrastructure and applications, as well as full compliance with the Service Level Agreement (SLA)
growth of business performance indicators
growth of business performance indicators
thanks to the reliable and stable IT services
minimization and sharing of the risks
minimization and sharing of the risks
in managing the company’s IT infrastructure with the customer
comprehensive maintenance of all components of the IT infrastructure
comprehensive maintenance of all components of the IT infrastructure
from data centers and user workstations to complex critical business applications, with the use of modern methodologies and flexible service models
transformation and modernization of IT infrastructure
transformation and modernization of IT infrastructure
with the use of effective technologies

Core values

Services
Digital Service Desk
A single point of contact that receives, registers, routes, coordinates, and resolves all IT-related requests.
Field support in Russia and CIS
Fast, high-quality and authorized service for a wide range of equipment from different manufacturers in Russia and CIS.
Support, transformation, and integration of IT infrastructure and systems
In accordance with the service approach, ITIL recommendations, and SLA. Ensuring uninterrupted operation of systems.
Digital solutions
Development of AI-based solutions, development, implementation, and support of solutions related to the Internet of Things, virtual and augmented reality, robotization of business processes, and monitoring of business applications.
Development, implementation, and support of applications
Including the end-user support, software development and integration, as well as application and database migration service.
IT and business consulting
Our business consulting tools allow quickly analyzing your business process based on the facts and objective evidence and providing recommendations for its improvement. IT consulting, in turn, provides the customer with comprehensive professional support in the field of information technology aimed at managing, organizing, and developing the company’s IT infrastructure.
Solutions
ICL Services solutions make it possible to manage the customer’s business processes on the whole more effectively and gain economic benefits from cutting the time needed for the development and entering new areas. We offer solutions to the customers in finance, energy and engineering, logistics and retail.
More solutions on ICL Soft

ICL: Ratings and awards

  • TOP-7

    Data, information management or analytics solutions of the year TOP-7
  • Finalist

    The best large managed service provider Finalist
  • Finalist

    The best automation project Finalist
  • Information technology

    Winner

    the award "Time of innovations" in the nomination "Product of the year" Winner
  • Information technology

    Winner

    time of innovation award in the category " Technological innovation of the year" Winner
  • Information technology

    Winner

    in the nomination "Сreation and development of jobs in non-productive organizations" Winner
  • Service Desk

    TOP-3

    in the nomination "Tte best large enterprise managed service provider" TOP-3
  • Service Desk

    TOP-3

    in the nomination "The best automation project" TOP-3
  • TOP-100

    Best of the global outsourcing 100 TOP-100
  • Information Technology

    TOP-10

    of the largest IT service providers in Russia TOP-10
  • IT Outsourcing

    TOP-10

    IT outsourcing service providers TOP-10
  • Information Technology

    Prizewinner

    of the "Innovation Time-2017" Award in the "Product of the Year" nomination in the category "IT and Digital Technologies"
    Prizewinner
  • Information Technology

    TOP-10

    of the largest companies in Russia in the field of information security
    TOP-10
  • Information Technology

    TOP-25

    of the largest solutions suppliers for the public sector
    TOP-25
  • IT Outsourcing

    ТОР 100

    of the largest  IT outsourcing suppliers in the world
    ТОР 100
  • Information Technology

    TOP-40

    of the largest IT consultants in Russia
    TOP-40
  • HR

    Winner

    in the "First steps"  nomination
    Winner
  • Information Technology

    TOP-25

    of the largest IT companies in Russia in 2017
    TOP-25
  • Information technology

    Top 30

    fast-growing technology companies in Russia Top 30
  • IT outsourcing

    Top 100

    the best outsourcing companies in the world Top 100
  • Information technology

    Top 10

    the best integrators of services in the industry and IT service providers for retail Top 10
  • Information technology

    Top 30

    the largest IT companies in Russia Top 30
  • Software development

    Top 100

    mobile developers Top 100
  • IT in regions

    2nd in Russia

    Winner of the rating “25 best regional IT companies” 2nd in Russia
  • Information technology

    Top 30

    the largest IT companies in Russia Top 30
  • Information security

    Top 10

    the largest Information Security providers in Russia Top 10
  • Retail

    Top 10

    the largest IT vendors in Retail Top 10
  • Information technology

    Top 10

    the largest IT vendors in Banking Top 10
  • Government

    Top 25

    the largest solution providers for public sector Top 25
  • Information technology

    Top 25

    the largest IT companies in Russia Top 25
  • Retail

    7th in Russia

    Winner of the rating “The largest solution providers for retail” 7th in Russia
  • Information technology

    Top 30

    list of leaders of the Russian market of software and IT-support services suppliers Top 30
  • Business

    Top 1000

    successful suppliers 2017 Top 1000
  • IT security

    TOP 10

    The largest Russian IT companies  in Information Security TOP 10
  • Software development

    TOP 15

    The largest IT developers in Russia TOP 15
  • Retail

    TOP 13

    The largest IT vendors in RETAIL TOP 13
  • Information technology

    TOP 20

    The largest IT companies in Russia TOP 20
  • Public sector

    TOP 20

    The largest solution providers for public sector TOP 20
  • IT services

    TOP 100

    World outsourcing companies TOP 100
  • IT services

    TOP 7

    In the ranking of the largest providers of  IT outsourcing in Russia TOP 7
  • IT services

    TOP 100

    World outsourcing companies TOP 100
  • Hardware

    2 of Russia

    Largest IT Hardware Manufacturers 2 of Russia
  • IT in regions

    1 in Russia

    Winner of the rating «25 best regional IT companies» 1 in Russia
Documents
The International Association of Outsourcing Professionals (IAOP) ranks ICL Services among 5 Russian IT companies ranked in the Global Outsourcing 100.

Company news

Contact us

+7 (843) 567-15-88
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