ICL Services has been operating in the international market since 2006.
Today, ICL Services has more than 1,600 employees who work successfully with more than 80 customers from 30 countries, providing IT services 24/7 in Russian, English, French, and German.
ICL Services has a portfolio in the following areas:
Services:
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Digital Service Desk
A single point of contact that receives, registers, routes, coordinates, and resolves all IT-related requests.
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Field support in Russia and CIS
Fast, high-quality and authorized service for a wide range of equipment from different manufacturers in Russia and CIS.
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Support, transformation, and integration of IT infrastructure and systems
In accordance with the service approach, ITIL recommendations, and SLA. Ensuring uninterrupted operation of systems.
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Digital solutions
Development of AI-based solutions, development, implementation, and support of solutions related to the Internet of Things, virtual and augmented reality, robotization of business processes, and monitoring of business applications.
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Development, implementation, and support of applications
Including the end-user support, software development and integration, as well as application and database migration service.
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IT and business consulting
Our business consulting tools allow quickly analyzing your business process based on the facts and objective evidence and providing recommendations for its improvement. IT consulting, in turn, provides the customer with comprehensive professional support in the field of information technology aimed at managing, organizing, and developing the company’s IT infrastructure.
Solutions
ICL Services solutions make it possible to manage the customer’s business processes on the whole more effectively and gain economic benefits from cutting the time needed for the development and entering new areas.
We offer solutions to the customers in finance, energy and engineering, logistics and retail.
More solutions on ICL Solutions website
ICL SERVICES SERBIA
ICL Services Serbia was established in February 2016, since when it has grown rapidly. Today it is a mature IT service company and Fujitsu Core Business Partner.The company provides a full cycle of services, starting from initial consulting works to end to end responsibility covering 1st, 2nd and 3rd line support for complex customer infrastructure, application environments, and service management. We maximize efficiency and costs of the service to our customer, working closely with the Account Team to provide the local roles and customer interfaces required by each customer.
Long term vision for Serbia GDC is to be a key delivery center within a network of European centers (together with Lodz, Lisbon, Braga, Katowice) with a multi-lingual, talented, young team providing new and traditional IT services.
If you want to know more about the advantages of work in our company, you can visit our career page
OUR MISSION
By combining talents, we make the digital world available and reliable for business.Core values
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RULES
Jointly accumulated knowledge and experience that help us to work and communicate
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Result
The result of a joint effort that fully satisfies us and our customers
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RESPONSIBILITY
Ability and willingness to be responsible for the result
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DEVELOPMENT
Continuous improvement to solve problems and achieve new goals
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TRUST
Confidence in each other’s responsibility and reliability
