Time-proven expertise
ICL Services is a Russian IT company providing a full range of services, from software development and system integration to outsourcing and hardware supply.
20
years of experience in the Russian and
nternational markets
200+
clients
9,5
average CSAT based on customer survey results
CSAT (Customer Satisfaction Score) — is a key customer satisfaction indicator that reflects how well our services and solutions meet our clients' expectations.
We systematically conduct quarterly customer surveys, which allows us to receive objective feedback and promptly respond to business needs. This approach ensures continuous improvement in service quality, transparent communications, and proactive implementation of client suggestions.
This allows us to build strong, long-term partnerships. Many companies have been working with us for over five years, and some for over ten, staying with us year after year thanks to our consistent level of quality and attention to detail.
5+
years of long-term
client relationships
Comprehensive IT expertise: 5 focus areas to drive your business efficiency
Information security
20+
partners and vendors
10+
information security architects
We prevent data leaks, identify vulnerabilities, mitigate risks, and build end-to-end protection — from audit to 24/7 monitoring
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Software Development
300+
highly qualified specialists
400+
successfully completed projects
We design and develop software products tailored to business needs, including the design of new information systems, integration, big data analysis, and work with AI
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System Integration
100+
partners and vendors
300+
technical specialists
We implement comprehensive IT projects — from audit and design to delivery, deployment, and support. We take full ownership of the entire lifecycle so you get a fully functioning infrastructure without disruptions, fragmented contractors, or unnecessary risks
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Managed IT Services
80+
client infrastructures under support
13+
PB of data under management
We take full ownership of IT operations, so you don't waste time and resources on maintenance. Enjoy reliable performance, rapid incident resolution, and predictable costs — all with full visibility and SLA-backed guarantees!
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Products
We build products precisely tailored to your business needs. Backed by years of proven expertise and a team of certified professionals.
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Trusted by
Leading Russian companies from the RBC 500 across finance, energy, manufacturing, government, and other sectors
Finance
We facilitated the migration of robots from the UIPath platform to the Russian Primo RPA platform, successfully implementing software import substitution.
Retail
Comprehensive support for the customer's IT infrastructure was organized.
Retail
To expand parcel delivery channels to the end user, the world's largest marketplace set a goal at the end of 2020 to create and develop a network of post offices throughout Russia in the shortest possible time. The company turned to ICL Services experts for this task.
Information technology and communication
We analyzed the client's information infrastructure and prepared strategic recommendations for its transformation and increased security.
Industrial sector
Conducting a survey, identifying CII objects and categorizing them. All stages of categorization were documented in detail.
Services sector
A developed robot performed the transfer of data from the old CRM system to the new one. The robot processed more than 21,000 records and transferred documents in 20 days.
Industrial sector
Due to the challenges of 2022, the customer's global office deciced to leave Russia, so it was important for the Russian division to create a fully independent IT infrastructure.
Services sector
More than two million people in the Republic of Tatarstan use the Gosuslugi portal and other state information systems every day. Any and all of them might at any point get questions about the work of these digital services, which requires high-quality consulting support.
Industrial sector
Reduced customer costs for maintaining the IT infrastructure through virtualization and standardization of IT solutions.
Information technology and communication
Supported the implementation of a corporate office application Squadus PRO into the customer's IT infrastructure.
Over 100 partners
Leading developers of advanced IT solutions
Press center
News
28.05.2026
News
As part of the business program, Konstantin Yanson, System Architect at ICL Services, will deliver a presentation titled "Security Cloud with Kaspersky SD-WAN – How We Replaced Zscaler."
15.05.2026
News
Main focus of the episode is the large-scale technology ecosystem operating behind the scenes of an emergency call.
23.04.2026
News
ICL Services participated in the event with a dedicated demo stand showcasing a fuel retail solution – a touchscreen checkout system powered by the ICL.Retail point-of-sale software.
16.04.2026
News
At its branded booth, ICL Group will present digital solutions for information security and IT infrastructure management, along with its own computing hardware.
28.05.2026
News
As part of the business program, Konstantin Yanson, System Architect at ICL Services, will deliver a presentation titled "Security Cloud with Kaspersky SD-WAN – How We Replaced Zscaler."
15.05.2026
News
Main focus of the episode is the large-scale technology ecosystem operating behind the scenes of an emergency call.
23.04.2026
News
ICL Services participated in the event with a dedicated demo stand showcasing a fuel retail solution – a touchscreen checkout system powered by the ICL.Retail point-of-sale software.
16.04.2026
News
At its branded booth, ICL Group will present digital solutions for information security and IT infrastructure management, along with its own computing hardware.
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ICL Services team
ICL Services team
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