Time-proven expertise
ICL Services is a Russian IT company providing a full range of services, from software development and system integration to outsourcing and hardware supply.
20
years of experience in the Russian and
nternational markets
200+
clients
9,5
average CSAT based on customer survey results
CSAT (Customer Satisfaction Score) — is a key customer satisfaction indicator that reflects how well our services and solutions meet our clients' expectations.
We systematically conduct quarterly customer surveys, which allows us to receive objective feedback and promptly respond to business needs. This approach ensures continuous improvement in service quality, transparent communications, and proactive implementation of client suggestions.
This allows us to build strong, long-term partnerships. Many companies have been working with us for over five years, and some for over ten, staying with us year after year thanks to our consistent level of quality and attention to detail.
5+
years of long-term
client relationships
Comprehensive IT expertise: 5 focus areas to drive your business efficiency
Information security
20+
partners and vendors
10+
information security architects
We prevent data leaks, identify vulnerabilities, mitigate risks, and build end-to-end protection — from audit to 24/7 monitoring
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Software Development
300+
highly qualified specialists
400+
successfully completed projects
We design and develop software products tailored to business needs, including the design of new information systems, integration, big data analysis, and work with AI
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System Integration
100+
partners and vendors
300+
technical specialists
We implement comprehensive IT projects — from audit and design to delivery, deployment, and support. We take full ownership of the entire lifecycle so you get a fully functioning infrastructure without disruptions, fragmented contractors, or unnecessary risks
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Managed IT Services
80+
client infrastructures under support
13+
PB of data under management
We take full ownership of IT operations, so you don't waste time and resources on maintenance. Enjoy reliable performance, rapid incident resolution, and predictable costs — all with full visibility and SLA-backed guarantees!
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Products
We build products precisely tailored to your business needs. Backed by years of proven expertise and a team of certified professionals.
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Trusted by
Leading Russian companies from the RBC 500 across finance, energy, manufacturing, government, and other sectors
Industrial sector
Developed a set of design documentation for data center engineering systems to ensure uninterrupted operation of IT infrastructure.
Industrial sector
The customer is provided with the opportunity to manage the operating and capital costs of IT equipment as flexibly as possible.
Industrial sector
Implementation of the first line of support and field technical support to optimize IT processes. As a result, critical applications are processed 2 times faster.
Retail
The ICL Services team develops and supports the client's business-critical applications, including the integration platform, electronic document management, and internal portal.
Finance
The transfer of IT infrastructure from the head office of the bank to a commercial data center. Costs for cooling, electricity and communication channels are optimized.
Retail
Implementation of solutions on the Microsoft Dynamics platform. IT support for application reconstruction. 99.5% of all applications are closed on time.
Services sector
We carried out an audit and drew up a plan to modernize the customer's information security.
Industrial sector
A BPM system in which corporate employees can plan and conduct presentations, as well as analyze them, was implemented.
Retail
A high-quality integrated system for managing retail stores has been created, serving the specific business requirements of the company.
Industrial sector
The integration of SAP and Bpm'online using a robot on the UiPath platform was implemented. The number of errors in the formation of reconciliation acts is reduced to 0.
Over 100 partners
Leading developers of advanced IT solutions
Press center
News
15.05.2026
News
Main focus of the episode is the large-scale technology ecosystem operating behind the scenes of an emergency call.
23.04.2026
News
ICL Services participated in the event with a dedicated demo stand showcasing a fuel retail solution – a touchscreen checkout system powered by the ICL.Retail point-of-sale software.
16.04.2026
News
At its branded booth, ICL Group will present digital solutions for information security and IT infrastructure management, along with its own computing hardware.
09.04.2026
News
The list traditionally recognizes leading IT executives and leaders driving digital transformation in Russian companies. One of this year’s nominees is Ildar Khusnutdinov – CEO of ICL Services.
15.05.2026
News
Main focus of the episode is the large-scale technology ecosystem operating behind the scenes of an emergency call.
23.04.2026
News
ICL Services participated in the event with a dedicated demo stand showcasing a fuel retail solution – a touchscreen checkout system powered by the ICL.Retail point-of-sale software.
16.04.2026
News
At its branded booth, ICL Group will present digital solutions for information security and IT infrastructure management, along with its own computing hardware.
09.04.2026
News
The list traditionally recognizes leading IT executives and leaders driving digital transformation in Russian companies. One of this year’s nominees is Ildar Khusnutdinov – CEO of ICL Services.
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ICL Services team
ICL Services team
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