Time-proven expertise
ICL Services is a Russian IT company providing a full range of services, from software development and system integration to outsourcing and hardware supply.
20
years of experience in the Russian and
nternational markets
200+
clients
9,5
average CSAT based on customer survey results
CSAT (Customer Satisfaction Score) — is a key customer satisfaction indicator that reflects how well our services and solutions meet our clients' expectations.
We systematically conduct quarterly customer surveys, which allows us to receive objective feedback and promptly respond to business needs. This approach ensures continuous improvement in service quality, transparent communications, and proactive implementation of client suggestions.
This allows us to build strong, long-term partnerships. Many companies have been working with us for over five years, and some for over ten, staying with us year after year thanks to our consistent level of quality and attention to detail.
5+
years of long-term
client relationships
Comprehensive IT expertise: 5 focus areas to drive your business efficiency
Information security
20+
partners and vendors
10+
information security architects
We prevent data leaks, identify vulnerabilities, mitigate risks, and build end-to-end protection — from audit to 24/7 monitoring
-
01
-
02
Software Development
300+
highly qualified specialists
400+
successfully completed projects
We design and develop software products tailored to business needs, including the design of new information systems, integration, big data analysis, and work with AI
-
01
-
02
-
03
System Integration
100+
partners and vendors
300+
technical specialists
We implement comprehensive IT projects — from audit and design to delivery, deployment, and support. We take full ownership of the entire lifecycle so you get a fully functioning infrastructure without disruptions, fragmented contractors, or unnecessary risks
-
01
-
02
-
03
-
04
Managed IT Services
80+
client infrastructures under support
13+
PB of data under management
We take full ownership of IT operations, so you don't waste time and resources on maintenance. Enjoy reliable performance, rapid incident resolution, and predictable costs — all with full visibility and SLA-backed guarantees!
-
01
Products
We build products precisely tailored to your business needs. Backed by years of proven expertise and a team of certified professionals.
-
01
-
02
Trusted by
Leading Russian companies from the RBC 500 across finance, energy, manufacturing, government, and other sectors
Industrial sector
Remote user support via Service Desk on 3 lines was organized and on-site support for all platforms of the customer's presence in the CIS was provided.
Industrial sector
The client received a centralized IT infrastructure management system that enables management of Linux and Windows devices.
Logistics
The processes associated with the implementation of SIM-cards have been automated. The average number of connected subscribers through the system is up to 50,000 per month.
We seamlessly replaced the existing ETL data integration system with the standard Microsoft SQL Server Integration Services (SSIS) engine
Industrial sector
24/7 application support has been established to ensure timely incident resolution.
We implemented long-term comprehensive support and modernization of the customer’s internal digital infrastructure.
Construction
By outsourcing the application support to us, the customer has managed to reduce its labour costs.
Retail
Provided system integration of the trading platform: a comprehensive solution for points of sale (POS), including development, testing, installation and maintenance.
Industrial sector
A mobile application for forwarders has been developed with the ability to print a receipt on mobile cash registers.
Services sector
To evaluate the expertise of ICL Services in terms of future work, as a pilot project the client turned to us to analyze the information security of the service.
Over 100 partners
Leading developers of advanced IT solutions
Press center
News
01.09.2026
News
The new service is aimed at large and medium-sized businesses, state-owned corporations, and government-funded organizations looking to optimize their application support costs.
28.08.2026
News
ICL Services celebrates its 20th anniversary, marking two decades of technological development, major projects, and partnerships with leading companies in Russia and around the world.
26.08.2026
News
ICL Services has launched a new offering for the customers to assess their readiness for AI adoption and identify business processes where AI can deliver value and establish areas for development.
12.08.2026
News
The project was carried out at the direction of the Head of the Republic of Tatarstan, and focuses on deploying unmanned aerial systems (UAS) in the ministry's regulatory and supervisory activities
01.09.2026
News
The new service is aimed at large and medium-sized businesses, state-owned corporations, and government-funded organizations looking to optimize their application support costs.
28.08.2026
News
ICL Services celebrates its 20th anniversary, marking two decades of technological development, major projects, and partnerships with leading companies in Russia and around the world.
26.08.2026
News
ICL Services has launched a new offering for the customers to assess their readiness for AI adoption and identify business processes where AI can deliver value and establish areas for development.
12.08.2026
News
The project was carried out at the direction of the Head of the Republic of Tatarstan, and focuses on deploying unmanned aerial systems (UAS) in the ministry's regulatory and supervisory activities
Become part of the
ICL Services team
ICL Services team
Unlock your potential as part of a team of professionals