Time-proven expertise
ICL Services is a Russian IT company providing a full range of services, from software development and system integration to outsourcing and hardware supply.
20
years of experience in the Russian and
nternational markets
200+
clients
9,5
average CSAT based on customer survey results
CSAT (Customer Satisfaction Score) — is a key customer satisfaction indicator that reflects how well our services and solutions meet our clients' expectations.
We systematically conduct quarterly customer surveys, which allows us to receive objective feedback and promptly respond to business needs. This approach ensures continuous improvement in service quality, transparent communications, and proactive implementation of client suggestions.
This allows us to build strong, long-term partnerships. Many companies have been working with us for over five years, and some for over ten, staying with us year after year thanks to our consistent level of quality and attention to detail.
5+
years of long-term
client relationships
Comprehensive IT expertise: 5 focus areas to drive your business efficiency
Information security
20+
partners and vendors
10+
information security architects
We prevent data leaks, identify vulnerabilities, mitigate risks, and build end-to-end protection — from audit to 24/7 monitoring
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Software Development
300+
highly qualified specialists
400+
successfully completed projects
We design and develop software products tailored to business needs, including the design of new information systems, integration, big data analysis, and work with AI
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System Integration
100+
partners and vendors
300+
technical specialists
We implement comprehensive IT projects — from audit and design to delivery, deployment, and support. We take full ownership of the entire lifecycle so you get a fully functioning infrastructure without disruptions, fragmented contractors, or unnecessary risks
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Managed IT Services
80+
client infrastructures under support
13+
PB of data under management
We take full ownership of IT operations, so you don't waste time and resources on maintenance. Enjoy reliable performance, rapid incident resolution, and predictable costs — all with full visibility and SLA-backed guarantees!
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Products
We build products precisely tailored to your business needs. Backed by years of proven expertise and a team of certified professionals.
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Trusted by
Leading Russian companies from the RBC 500 across finance, energy, manufacturing, government, and other sectors
Industrial sector
ICL Services successfully applies RPA both for internal and client projects.
Industrial sector
Migrated applications from Windows to Linux: from .NET Framework and MS SQL platforms to .NET 7-8 and PostgreSQL, respectively.
Retail
Organization of a contact center for receiving and processing requests from users with a daily processing of 4,000 requests.
Industrial sector
In just 2 years, we implemented a Building Automation System.
Industrial sector
The client received a centralized IT infrastructure management system that enables management of Linux and Windows devices.
Finance
We improved the machine learning model, built it into the credit scoring process and gave recommendations for further development in terms of AI.
Logistics
ICL Services performed manual hardware testing, and automated 80% of the test scripts using Xamarin.UITest and C#.
Industrial sector
We implemented a seamless transition from Microsoft System Center Configuration Manager (SCCM) to Kolibri-ARM in a short time frame, without affecting the company's business processes.
Retail
By transferring ICL Services to support 8 hypermarkets, the customer received properly functioning equipment, store employees received technical support.. SLA increased to 100%.
Industrial sector
Developed and stabilized the company's existing RPA platform to optimize business processes and reduce costs for routine tasks, and automated the business processes.
Over 100 partners
Leading developers of advanced IT solutions
Press center
News
15.07.2026
News
As part of the forum, Konstantin Yanson, Leading System Architect at ICL Services, will participate in the panel discussion "Information Security with a Zero Budget: Saving Is Impossible."
13.07.2026
News
The partnership will offer customers a comprehensive approach to data protection and the development of a resilient IT infrastructure in the face of growing cyber threats.
08.07.2026
News
The award was presented in recognition of the company's many years of expertise in implementing complex and comprehensive projects based on the vendor's information security products
07.07.2026
News
The event is one of the key platforms for discussing the development of the UAS market, showcasing technologies, and exploring new forms of collaboration.
15.07.2026
News
As part of the forum, Konstantin Yanson, Leading System Architect at ICL Services, will participate in the panel discussion "Information Security with a Zero Budget: Saving Is Impossible."
13.07.2026
News
The partnership will offer customers a comprehensive approach to data protection and the development of a resilient IT infrastructure in the face of growing cyber threats.
08.07.2026
News
The award was presented in recognition of the company's many years of expertise in implementing complex and comprehensive projects based on the vendor's information security products
07.07.2026
News
The event is one of the key platforms for discussing the development of the UAS market, showcasing technologies, and exploring new forms of collaboration.
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ICL Services team
ICL Services team
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