ICL Services

IT Audit

IT audit is an opportunity to receive an objective assessment of your IT management system.
  • 100 % objective audit conclusions
  • 100 % reduction of IT services management costs
  • 100 % saving of resources for audit
  • 100 % increase in the efficiency of IT service management
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IT audit can be implemented in several scenarios:

  1. Audit of IT services management system
  2. Audit of preparedness for IT outsourcing
  3. Audit of preparedness for the introduction of ITSM-system

As a result, you receive:

  • objective expert assessment of the state and effectiveness of your existing IT service management system;
  • analysis of key risks, problems and their causes;
  • set of expert recommendations on optimization of IT service management system ;
  • conclusion on whether IT outsourcing can be used to improve the IT management system now and in the future;
  • comprehensive assessment of the possibilities (risks) of outsourcing and applicable models of IT outsourcing;
  • practical recommendations on improvement of the company's preparedness for the introduction of IT outsourcing;
  • feasibility study and proposal of the phased implementation of the ITSM system — recommended implementation plan is based on the analysis results and aimed at maximizing the effect of process automation;
  • practical recommendations on improvement of the preparedness for the ITSM system, a system used to measure the effectiveness of IT services;
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This service is for you if:
  • You want to return your IT investments and increase the efficiency of IT services and general IT strategy of the company
  • You are preparing for a major IT project and want to objectively assess its effectiveness in the future (M&A); or you want to assess the effectiveness of a completed IT project
  • Are you interested in an independent conformity assessment of your IT service management system with the needs of the company and accepted standards
  • You want to assess the preparedness for IT outsourcing or plan to implement an ITSM system
  • You plan on certification (ISO20000, ISO 27001, ISAE3402...) or want to standardize company's IT services
IT audit can be implemented in several scenarios
  1. Audit of IT services management system

    • If you want to get an objective assessment of your IT services management system, we can help you find out current development opportunities, challenges and risks in the existing IT management system. You will also receive expert advice on optimization of IT services management system based on the results of the analysis of your current needs and goals.
    • Audit scope is based on key objectives of the IT strategy and may include the survey of your entire system and individual services, processes and supporting information systems. If necessary, this scope may extend to information security issues
  1. Audit of preparedness for IT outsourcing

    • IT audit is also a good tool for analyzing your preparedness for IT outsourcing. This type of IT audit includes a detailed analysis of the current application strategy of external IT services, as well as unrealized possibilities of using IT outsourcing, evaluation of the associated risks and overall preparedness for outsourcing.
  1. Audit of preparedness for the introduction of the ITSM system

    • If you plan to automate or increase the level of automation of IT services, our service will help you assess the feasibility of the introduction of the ITSM system, choose the optimal ITSM system according to the existing and future needs, plan the project introduction stages for the ITSM system and develop a plan for its further development.
    • This type of IT audit includes a detailed analysis of the current operating model of IT department and process maturity of IT services, preparedness of IT staff and the company as a whole for such changes, as well as evaluation of the associated risks, identification and prioritization of goals and objectives of It service automation and strategy for the further development of ITSM system.
    • We use international practices and technologies in the field of audit and IT management – CobiT, ISO 19011, ISO 20000, ISO 9000, ISO 27001, SOC1 (ISAE 3402, SSAE 16), SOC2, SOC3, Process Mining, TIPA, ITIL, OPBOK tools.
  • 100 % objective audit conclusions
  • 100 % reduction of IT services management costs
  • 100 % saving of resources for audit
  • 100 % increase in the efficiency of IT service management
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YOU CAN ASK ME ANY QUESTIONS YOU HAVE AND GET CLOSE CONSULTATION ON OUR SERVICES.

— Aigul Verbeeren
expert in IT Audit
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