The largest car manufacturer

During the past year’s economic downturn in the global economy cost management has become top priority for most of companies in the car industry. As a result, the customer aimed to implement a robust plan to enhance the business, with the objective to return to sustainable profitability.

Due to changes in the company’s ownership, it was required to design and build standalone IT environment.

Key Challenges

Given the economic climate and competitive pressure in the car industry the prime objective is to reduce ongoing IT support costs

Implemented our solution

The cost for managing the IT environment was reduced by transferring management functions from Sweden to Russia.
The ICL Services team was at the time of this project more than 70 engineers with good technical skills and many years of experience in supporting Windows services and UNIX, networking equipment, databases and infrastructure services.
A team of experts ensures uninterrupted operation of data centers (24 hours a day, 7 days a week, 365 days), and also provides support for network devices, and to constantly improve the service and network infrastructure of the customer.
More than 450 Windows and UNIX, servers plus 150 MS SQL and Oracle databases were installed, and more than 50 servers in 26 national sales companies were migrated to ensure the independent working of the IT infrastructure.

Products and technologies

Managed Platform:
- MS Windows Server 2000\2003\2008R2\2012R
- Novel SUSE
- Solaris
- IBM AIX
- HPUX
- Linux RedHat
- Linux SuSe
Managed Database:
- MS SQL Server
- SUN Oracle
- SUN Oracle Dataguard
- SUN Oracle Transparent Gateway
- SUN Oracle Real Application Clusters
Show more
Enterprise Management:
- MS SCCM 2007 R3
- HP SIM
- IBM Tivoli Endpoint Manager
- IBM Tivoli ITNM
- IBM Tivoli ITM6\ITM5
- IBM Tivoli Omnibus
- IBM Tivoli Net Cool
Security Solutions Management:
- McAfee Antivirus
- McAfee ePolicy Orchestrator
- McAfee Vulnerability Manager
- McAfee Policy Auditor
- McAfee Endpoint Encryption
- RSA enVision
- CA Control Minder
Managed Network: Cisco LAN & WAN
Managed Virtualization:
- Citrix Presentation Server 4.0; XenApp 5.0\6.5
- VMWare ESX
Managed Backup & Recovery: IBM Tivoli Storage Manager
Managed Storage:
- IBM WebSphere 8.0
- EMC VMAX
- EMC VPLEX
- EMC VNX
- EMC VNXe
- EMC CLARiiON
- EMC Isilon
- EMC Datadomain
- EMC Centera
- EMC FMA Rainbow
- EMC EDL
End User Services:
- Windows XP
- Windows Vista
Application Packaging: MSI & App-V
Image Management: SCCM/MDT

The Customer is the client of Fujitsu Group, with ICL Services (ICL Group company) providing services to it

Results

The project provides a full range of monitoring, operating and engineering functions with on-call service during out of office hours
The project "Delta" was completed within agreed timelines which was aimed at building a standalone IT environment
The number of supported servers increased by more than 480, databases by 150, clients by 4000 and reached over 1450 servers, 400 databases and 17000 clients
New solutions have been implemented, such as the automated deployment of standard configuration build on workstations