ICL Services Reaffirmed Leadership in the International Outsourcing Market

For many years, ICL Services has been included in the rating of outsourcing professionals and, according to RUSSOFT, is the only company from Russia that is a Leader.

As conceived by the Outsourcing Association, the list includes not only today’s leaders, but also the industry’s rising stars, depending on the scale of services and their market share. It is noteworthy that the largest service customers participate in the assessment, who analyze such parameters as the competences of suppliers in their industry, feedback from customers, innovative programs that improve the customer’s profitability, and level of corporate social responsibility.

«By bringing together consumers and service providers and evaluating the performance of the latter ones, IAOP achieves an important goal of improving the service business model. For the sixth time, ICL Services has been recognized as one of the best providers, which demonstrates its active role in this process,» said Sergey Solovyov, Director of ICL Services.