Fujitsu Is the Best Service Provider in the Field of Workstation Management in the European Market
According to the Magic Quadrant for Managed Workplace Services report by Gartner, Fujitsu was recognized as the leading service provider in the field of workstation management in the European market for the fifth time in a row.
Authors of the report note that workstation management services provide end-users with new functionality and help customers fully unlock their potential when developing new digital services. Conway Kosi, Senior Vice President and Head of Fujitsu's Managed Infrastructure Services Development Division in the EMEIA region, notes that artificial intelligence is a critical factor for the successful implementation of the strategic benefits of workstation management services.
"We are the preferred service provider for Fujitsu, so we are actively developing this business line and serve Fujitsu's customers both in the Russian and global market," noted Tatyana Kovalchuk, Head of Workstation Infrastructure unit, ICL Services. "While supporting more than 60,000 user devices around the world, we reduce the total cost of ownership by 30%, and the number of incidents is reduced by 40%."
"We congratulate Fujitsu on this important achievement and look forward to continuing the joint implementation of projects in the field of workstation management for our customers," said Sergey Soloviev, CEO, ICL Services.
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Services to support the IT infrastructure of the mall of a large international clothing brand in Kazan.