Time-proven expertise
ICL Services is a Russian IT company providing a full range of services, from software development and system integration to outsourcing and hardware supply.
20
years of experience in the Russian and
nternational markets
200+
clients
9,5
average CSAT based on customer survey results
CSAT (Customer Satisfaction Score) — is a key customer satisfaction indicator that reflects how well our services and solutions meet our clients' expectations.
We systematically conduct quarterly customer surveys, which allows us to receive objective feedback and promptly respond to business needs. This approach ensures continuous improvement in service quality, transparent communications, and proactive implementation of client suggestions.
This allows us to build strong, long-term partnerships. Many companies have been working with us for over five years, and some for over ten, staying with us year after year thanks to our consistent level of quality and attention to detail.
5+
years of long-term
client relationships
Comprehensive IT expertise: 5 focus areas to drive your business efficiency
Information security
20+
partners and vendors
10+
information security architects
We prevent data leaks, identify vulnerabilities, mitigate risks, and build end-to-end protection — from audit to 24/7 monitoring
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Software Development
300+
highly qualified specialists
400+
successfully completed projects
We design and develop software products tailored to business needs, including the design of new information systems, integration, big data analysis, and work with AI
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System Integration
100+
partners and vendors
300+
technical specialists
We implement comprehensive IT projects — from audit and design to delivery, deployment, and support. We take full ownership of the entire lifecycle so you get a fully functioning infrastructure without disruptions, fragmented contractors, or unnecessary risks
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Managed IT Services
80+
client infrastructures under support
13+
PB of data under management
We take full ownership of IT operations, so you don't waste time and resources on maintenance. Enjoy reliable performance, rapid incident resolution, and predictable costs — all with full visibility and SLA-backed guarantees!
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Products
We build products precisely tailored to your business needs. Backed by years of proven expertise and a team of certified professionals.
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Trusted by
Leading Russian companies from the RBC 500 across finance, energy, manufacturing, government, and other sectors
Energy
Implemented migration from the system used by the client to OTRS Saas.
Finance
We improved the machine learning model, built it into the credit scoring process and gave recommendations for further development in terms of AI.
Energy
The effectiveness of using the components of the information system and their interaction is estimated.
Services sector
An audit was conducted to ensure the client's internal processes adhere to the Federal Law No. 152 "On Personal Data".
As part of the modernization of the university's digital infrastructure, software and hardware systems were installed to organize employee workstations.
Industrial sector
Implementation of Colibri-UEM solution into the IT infrastructure of a major mineral fertilizer manufacturer.
Industrial sector
The causes of failures of the "client-bank" system were found. Implemented Dynatrace, a company that has been a leader in the Gartner Quadrant for eight years in a row.
Industrial sector
We implemented a seamless transition from Microsoft System Center Configuration Manager (SCCM) to Kolibri-ARM in a short time frame, without affecting the company's business processes.
Logistics
ICL Services performed manual hardware testing, and automated 80% of the test scripts using Xamarin.UITest and C#.
Industrial sector
We migrated 14 TB of customer's mail archives from a foreign cloud service to Cloud.ru in two days.
Over 100 partners
Leading developers of advanced IT solutions
Press center
News
28.05.2026
News
As part of the business program, Konstantin Yanson, System Architect at ICL Services, will deliver a presentation titled "Security Cloud with Kaspersky SD-WAN – How We Replaced Zscaler."
15.05.2026
News
Main focus of the episode is the large-scale technology ecosystem operating behind the scenes of an emergency call.
23.04.2026
News
ICL Services participated in the event with a dedicated demo stand showcasing a fuel retail solution – a touchscreen checkout system powered by the ICL.Retail point-of-sale software.
16.04.2026
News
At its branded booth, ICL Group will present digital solutions for information security and IT infrastructure management, along with its own computing hardware.
28.05.2026
News
As part of the business program, Konstantin Yanson, System Architect at ICL Services, will deliver a presentation titled "Security Cloud with Kaspersky SD-WAN – How We Replaced Zscaler."
15.05.2026
News
Main focus of the episode is the large-scale technology ecosystem operating behind the scenes of an emergency call.
23.04.2026
News
ICL Services participated in the event with a dedicated demo stand showcasing a fuel retail solution – a touchscreen checkout system powered by the ICL.Retail point-of-sale software.
16.04.2026
News
At its branded booth, ICL Group will present digital solutions for information security and IT infrastructure management, along with its own computing hardware.
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ICL Services team
ICL Services team
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