This service is for you if:
- There is a need to improve the quality of service of automated workstations
- There is a need in highly professional specialists who could solve emerging problems
- There is a need to reduce equipment expenses
- There is a need to optimise maintenance costs
In order to support computer and peripheral equipment in working condition, quite a large team of expensive IT specialists is needed. We are ready to become a single provider of support of your workstations, ensuring improvement in work quality and reduction of your costs
.- Preparation of new workstations (installation of necessary software, installation and ensuring connection of the workstation, configuring network connection, permissions, printing devices)
- Regular technical support
- Replacement of consumables
- Organisation of warranty repair of equipment
- Post-warranty repair of equipment
- Write-off of equipment
- Recycling of equipment
Repair and support of workplaces
1st Stage
- Carrying out pre-project inspection
- Mutual approval of the scope of services
- Approval of the SLA
2nd Stage
- Transfer of the service to the performer, recall of the former team
- Beginning of the service provision
- Development of the service optimisation strategy
3rd Stage
- Constant improvement of the quality of provided services
- Optimisation of provided services, reduction of services costs
- Monitoring the customer’s satisfaction
-
Quality improvement
- Trained staff
- The customer's equipment is always in good condition
- The customer receives uninterrupted service
- Possibility of attracting professionals from related IT industries
- Optimisation of the service provision
- Work on constant improvement of the service
-
Cost reduction
- The customer does not need to maintain a personnel reserve against the possibility of illness and holidays
- Optimisation of services means that fewer personnel will be needed
- Return on investment increases through the extension of working lifespan
Callback
Question to the expert
Submit information about yourself and your company, ask a question and the expert will answer you asap
Submit information about yourself and your company, ask a question and the expert will answer you asap
Contact us
Leave information about yourself and your company to get a detailed presentation.
Voice assistant
Test out our voice assistant! After filling in the data, the voice assistant will call you at the specified number, register your voice message, convert it into text and send it to your email
Voice assistant