Reduce cost and improve quality by outsourcing application support and development to third-party provider.
Key Challenges
- Provide application support with the best cost/quality ratio
Solution
Implemented our solution
- Performed a proper application handover from a previous contractor within defined timeline.
- All applications were supplied with documentation (business processes, user manuals, knowledge base).
- Established Application Maintenance and Support service based on ITIL: 2nd, 3rd and 4th lines of support for 100 applications.
- Established 2nd and 3rd support lines for SharePoint servers.
- Developing new applications and enhancing current applications according to the customer requirements.
Products and technologies
- C#, VB.Net, VBA, PHP
- ASP, ASP.Net, ASP.Net MVC
- MS SharePoint 2007, 2010
- MS SQL 2008, 2008R2, 2012
- MySQL
- MS Windows Server 2003 Standard , Enterprise
- MS Windows Server 2008 Core, Standard , Enterprise
Results
- Quality service designed to meet global standards. More cost-efficient than the one provided by previous contractor.
Services provided
Other projects for this client
YOU CAN ASK ME ANY QUESTIONS YOU HAVE AND GET CLOSE CONSULTATION ON OUR SERVICES.
Ildar Khusnutdinov
Head of Service Delivery
Head of Service Delivery