Reduce cost and improve quality by outsourcing application support and development to third-party provider.
Key Challenges
- Provide application support with the best cost/quality ratio
Implemented our solution
- Performed a proper application handover from a previous contractor within defined timeline.
- All applications were supplied with documentation (business processes, user manuals, knowledge base).
- Established Application Maintenance and Support service based on ITIL: 2nd, 3rd and 4th lines of support for 100 applications.
- Established 2nd and 3rd support lines for SharePoint servers.
- Developing new applications and enhancing current applications according to the customer requirements.
Products and technologies
- C#, VB.Net, VBA, PHP
- ASP, ASP.Net, ASP.Net MVC
- MS SharePoint 2007, 2010
- MS SQL 2008, 2008R2, 2012
- MySQL
- MS Windows Server 2003 Standard , Enterprise
- MS Windows Server 2008 Core, Standard , Enterprise
Results
- Quality service designed to meet global standards. More cost-efficient than the one provided by previous contractor.
Services provided
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YOU CAN ASK ME ANY QUESTIONS YOU HAVE AND GET CLOSE CONSULTATION ON OUR SERVICES.
Ildar Khusnutdinov
Head of Service Delivery
Head of Service Delivery