How to choose a provider of IT services?

Choosing a reliable provider of IT services — this is an important and responsible task. One way to solve it is professional advice from the experts who have advanced level of experience in IT industry, especially in the field of the implementation of major projects. After all, professionals will surely know the strengths and weaknesses of the key providers. However such method is not available to all companies.

Therefore, the director of ICL Services Group Sergey Solov’ev is sure that it’s impossible to make a mistake with the choice of IT services provider if you follow a specific algorithm:

• Assess the level of maturity of IT service providers;
• Create your own expectations from a service provider and establish specific requirements for their implementation;
• Formulate a request for proposal and select a few candidates — two or three finalists;
• Conduct an audit of the processes and information provided by the candidates;
• Based on the results of the analysis assess the category of cost and flexibility of the service provider.

In addition, a special catalog of IT services was developed not so long ago in order to help companies. It will facilitate customers to understand the methodology of outsourcing: find out information about the models of support and maintenance of IT services.

According to Tadviser.