What is social responsibility for ICL Services?
Being one of the leaders in its market segment, the company provides a significant contribution to social and environmental welfare of society and adheres to the principles defined by the international standard ISO 26000
The company's principles towards Corporate Social Responsibility






Social Report
In accordance with the company’s priorities in the field of Corporate Social Responsibility, it focuses on the following components of Corporate Social Responsibility (in compliance with ISO 26000):







-
Promoting economic development in the regions where the company operates
The company provides high-quality, technologically advanced IT services based on accumulated knowledge and experience, opens new business opportunities for its customers. The Company annually generates more than 250 jobs; the growth of export earnings has increased by 6.5 times over the last 5 years.
-
Providing quality services and products
The company efficiently uses the customer feedback system (CSAT). ICL Services provides information security of services, which is annually confirmed by an independent audit of compliance with ISO 27001.
ICL Services continuously improves the quality of IT services based on implemented Lean technologies.
-
Investing in human capital
- ICL Services focuses on the continuous development and maintenance of human resources.
- 95% of employees complete internal training annually.
- 52 employees participated in the training program for managerial candidate pool, 28 of them currently hold management positions.
- The Employee of the Year contest held annually is an example of effective non-financial recognition of workers.
- The CSat-StarTeam professional competition held quarterly encourages employees to improve continuously the quality of services provided.
- Each employee receives a quarterly reimbursement of the cost of sports activities.
- The company organizes and supports such activities by renting playgrounds for football, volleyball, basketball and even cyber sport.
-
Responsible corporate behavior
It creates a corporate culture that promotes compliance of employees and senior officials with ethical norms and rules stipulated by the Code and internal policies regarding anti-corruption activities, possible violation of human rights, discrimination, development of communication, ensuring effective interaction with parties concerned. The company encourages innovation and personal development, as well as the desire of employees to contribute to the improvement of society through their work. The company has implemented confidential procedures that can be used to notify about possible or past violations, as well as transparent procedures of their investigation and disciplinary responsibility.
- Code of the Company
- Area-specific policy of service provision
- Verdant activity program up to 2016
- Corporate social responsibility policy
- Anti-corruption policy
- Policy on organizational changes
- Clear desk and clear screen policy
-
Charity and sponsorship
The company participates in charitable and volunteer programs in support of children and social institutions (including orphanages, hospitals), supports social projects and initiatives, charitable organizations and foundations, etc. It collects gifts for children with disabilities, organizes charity fairs, and participates in the national program “Million in Pocket Change”. Over the year, the company takes part in more than 40 charity events.
Minimizing the negative impact on the environment
The Company has created Green Team – a group of socially active employees from various units. The Team is implementing a program intended to achieve social and ecological targets of the Company:
Why is it important to us?
We aim to be the leading Company in all fields, even regarding environmental issues and solving social problems! We help our employees fulfill their wish to make this world better.
-
Reducing harmful effect on the environment
-
Effective use and saving of energy and other resources
-
Uniting employees in solving the society's problems
-
Supporting volunteers during social events
Our actions:
Company news
-
19 September
MyOffice And ICL Services Enter Strategic Partnership
MyOffice and ICL Services signed a memorandum of strategic partnership at Kazan Digital Week. The parties agreed to jointly implement new MyOffice software…
-
8 September
During the Kazan Digital Week 2025 international forum, ICL Services will present a hardware and software suite based on Arenadata Group…
-
3 September
ICL Services To Showcase Enterprise Digital Ecosystem Scenarios At KDW-2025
As part of the Kazan Digital Week forum, we will hold a discussion panel entitled "Creating a Digital Enterprise…
-
2 September
ICL Services Expands SNRD Platform Capabilities With 1C-Bitrix24 Integration
ICL Services announces a new integration of SNRD with the boxed version of 1C-Bitrix24, opening up new opportunities for business process management and task…
-
27 August
ICL Services To Present Comprehensive Digital Transformation Solutions At Kazan Digital Week
ICL Services, part of the ICL Group, will be an official partner and key participant in the Kazan Digital Week international forum, which will be held from September 17…
-
25 August
Russia Develops Platform For Managing Delivery Drones That Accounts For UAV Operational Restrictions
ICL Services experts plan to launch test sites for testing the technology in…
-
21 August
Colibri-UEM Tops Russian IT Infrastructure Management Systems Ranking
CNews published a ranking of Russian IT infrastructure management solutions. The Colibri-UEM system, developed by ICL Services, took first place in the study, confirming…
-
18 August
ICL Services To Showcase Cutting-Edge IT Solutions At "Digitalization Of Industry" Conference
On August 1, at the "Digitalization of Industry" industry conference in Naberezhnye Chelny, product and service company ICL Services will present its key…
-
14 August
ICL Services unveils unique drone delivery system at Archipelago 2025
The technology enables the rapid creation of a scalable ecosystem by integrating drones, drone ports, suppliers, customers, maintenance services, and the entire…
-
11 August
EVO Lite included in Ministry of Digital Development's registry
The EVO Lite hardware and software complex, developed by ICL Services and based on domestic ICL Techno equipment, has been added to the Russian registry of domestic…