ICL Services will present an AI solution for retail at the TAdviser Summit conference

On November 27, the TAdviser SummIT will host the Artificial Intelligence 2025 conference. The event will bring together leading market experts to discuss current achievements and new challenges related to the use of AI.

Sergey Scherbakov, Head of Data Analytics and ML at ICL Services, and Evgenia Galtsova, Head of the Customer Happiness Department at AUCHAN Retail Russia, will deliver a joint presentation at the session. The speakers will share their experience piloting video analytics at self-service checkouts in AUCHAN Retail Russia.

“The AISee solution is much more than just video analytics. Of course, at its core, it's a collection of several AI models that solve various computer vision tasks in real time. But beyond that, an essential part of the solution is the business logic of decision-making and client interaction, which requires significant attention to avoid customer dissatisfaction. And no solution is complete without a user interface, logging, as well as analytics and reporting, which demonstrates the system’s effectiveness and allows for responding to deviations in the shortest possible time,” said Sergey Scherbakov.

To learn more about intelligent video analytics for self-service checkouts, visit the ICL Services booth (#40) at TAdviser SummIT, where the company will also demonstrate the ICL.Retail integrated checkout solution for retail and cafes and the Pro.GenII GPT-based bot for user and customer support.