ICL Services to Unveil AI Assistant for University Admissions at CIPR

On June 2–6, Nizhny Novgorod will host the conference “Digitalization of Industrial Russia” (CIPR). At the event, ICL Services will present Pro.GenAI, its newly developed AI-powered assistant designed to support university admission campaigns.  

Pro.GenAI is an intelligent chatbot trained on university-specific data. It provides 24/7 support to prospective students, answering key questions about the application process and guiding them every step of the way. The assistant can respond to inquiries about deadlines, grades, required documents, scholarships, and dormitory options, offer programs based on interests and exam results, and more—all in over ten languages. The solution can be easily integrated into university websites, Telegram channels, portals, and CRM systems.

“Our solution helps universities cut admission office workloads by up to 50%, respond to inquiries three times faster, deliver high-quality 24/7 support, and boost applicant loyalty by providing prompt answers to any question. The average response time of our assistant is just five seconds,” says Sergei Shcherbakov, Head of the Data Analytics and Machine Learning Team at ICL Services. “With our free pilot, universities can start automating applicant communications within just 60 minutes—making it possible to launch this year’s admissions campaign in a more efficient digital format.”

Visitors can learn more about Pro.GenAI at the ICL Group’s booth (No.2.25) in the CIPR exhibition area. The stand will also feature ICL’s own computer hardware and a range of integrated software and hardware solutions.