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26 October 2024
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ICL Services to hold expert session on ITSM solutions at ELMA DAY'24

On November 5, as part of the practical conference on the Low-code solutions ecosystem "ELMA DAY'24", the product and service company ICL Services will hold a round table on the topic "How ELMA365 solves typical problems of implementing ITSM processes on foreign products: experience and advantages".

The discussion will be a unique opportunity for industry experts and IT service managers to discuss current problems that companies face when implementing ITSM solutions and using similar foreign products.
At the round table, ICL Services specialists will share their own experience in solving common difficulties that arise in practice when implementing ITSM processes in Western Enterprise customers, including the need for an accessible and understandable service catalog designer, automation of registration of messages from corporate messengers into applications, as well as uninterrupted migration to a new ITSM system without affecting current IT processes.

Participants will also be able to learn how ELMA365 helps in solving the difficulties of automating standard change requests, managing releases, distributing requests and incidents according to specified parameters, and much more.

You can take part in the discussion by registering via the link.
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