ICL Services’ smart assistant Pro.GenII added to domestic software registry

The Pro.GenII intelligent information search and analysis system, developed by ICL Services, has been included in the Unified Registry of Russian Software. The Ministry of Digital Development of the Russian Federation added the product to the registry on July 28.

Pro.GenII is an innovative solution built on generative AI technologies and large language models. The product helps quickly analyze various documents and formulate accurate responses to customer and employee inquiries, as well as create thematic knowledge bases, populate them with documents in various formats, and effectively manage them.

With Pro.GenII, an organization of any size can build its own smart search system in just 60 minutes without transmitting data beyond its network perimeter. The platform allows operators to cut work time by a factor of five, achieves 99% accuracy in understanding customer requests, doubles processing speed, and automatically resolves over 87% of inquiries without human involvement. Responses are generated instantly and around the clock, maintaining communication with both customers and company employees.

“The inclusion of Pro.GenII in the domestic software registry is a major milestone for our company. For ICL Services clients, it means guaranteed product security, full compliance with Russian legislation and standards, independence from foreign technologies, eligibility for government support programs, and VAT-free license sales. This registration also opens new opportunities for the product’s development, strengthens our presence in the domestic software market, and reaffirms our commitment to delivering high-quality, secure AI solutions for businesses and government agencies.” - said Dilyara Safina, Pro.GenII Product Manager.