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ICL Services develops a bot for classifying emails
The public relations unit of a Belgian chemical company receives a large number of non-core employment-related emails every day. Manual processing of such emails takes too much time. In addition, the company incurred reputational risks, as applicants waited too long for a response.
In the proposed solution, ICL Services specialists used technology to achieve a high message recognition accuracy rate of 92%. This ensures that job seekers get quick responses to their emails, employees save time, and the company maintains a positive reputation.
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