ICL Services And GreenData To Import-Substitute According To The ITIL Standards

Altevics is a system designed by Cleverics and GreenData, universal software for automating IT processes and requests from administration services, administrative management, HR and other service divisions in accordance with the ITIL 4 recommendations and other best practice sets. The platform is included in the Unified Register of Russian Software and is among the software products permitted for use in state-owned companies.

"The solution from the creators of the modern ITIL standards library is designed to significantly optimize the work of service departments, increase customer satisfaction and reduce costs for any business," says Roman Shelyakin, a senior project team leader at ICL Services. And he adds: "Today, Altevics is an ideal alternative to the usual foreign ITSM solutions, such as ServiceNow, Microfocus, SAP, Jira, Ivanti and others. And our joint projects with GreenData and Cleverics will prove this in practice."

"We are pleased to work with ICL Services and are confident that this partnership will benefit both the companies and clients who will be able to access advanced solutions in the field of service management and IT processes," admits Vladimir Kislyakov, a co-founder of GreenData.

"We highly value our participation in this strategic alliance," says Evgeny Shilov, a managing partner of Cleverics. "Altevics is a reliable and modern ESM/ITSM system designed to help our customer increase the efficiency of service processes and meet the international standards. We are confident that our cooperation with ICL Services will enable us to expand our market coverage and provide even more companies with access to modern domestic innovative solutions."

Reference

GreenData is a Russian low-code platform developer and a Skolkovo resident. The company develops scalable enterprise systems, highly customized services, and replicable solutions.

Cleverics is a Russian IT company, a co-author of ITIL, an author of international books and exams in effective IT management (ITIL, ITSM, COBIT, PRINCE2, TOGAF, Agile, Kanban, Scrum, DevOps). The company has its own consulting practice, technical expertise and an accredited training center.