Due to big volumes of services and a competitive market in Finland the company has decided to outsource workplace application lifecycle services to ICL Services.
Key Challenges
- Organize a team of professionals that is capable of delivering swift and qualitative workplace application lifecycle services.
Solution
Implemented our solution
- ICL Services established a “factory approach” in delivering application packaging services to the customer. This approach increased flexibility in resource planning yet maintained an excellent quality of service. At the present time our team has provided over 8000 packaged applications for various Fujitsu Finland customers.
Products and technologies
- Colibri
- Flexera AdminStudio
- Microsoft App-V
- Microsoft SCCM
- Microsoft Windows Server 2008
- Microsoft Windows 7
- Microsoft Windows XP
- Mac OSX Mavericks
Results
- With our help Fujitsu Finland succeeded in delivering services to more than 100 companies in Nordic region with 100% SLA achievement. Moreover workplace application lifecycle services have extended to other platforms, such as Mac OSX and Linux.
Services provided
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Ildar Khusnutdinov
Head of Service Delivery
Head of Service Delivery