What is social responsibility for ICL Services?
Being one of the leaders in its market segment, the company provides a significant contribution to social and environmental welfare of society and adheres to the principles defined by the international standard ISO 26000
The company's principles towards Corporate Social Responsibility
Social Report
In accordance with the company’s priorities in the field of Corporate Social Responsibility, it focuses on the following components of Corporate Social Responsibility (in compliance with ISO 26000):
Social Report 2020
Social Report 2019
Social Report 2018
Social Report 2017
Social Report 2016
Social Report 2015
-
Promoting economic development in the regions where the company operates
The company provides high-quality, technologically advanced IT services based on accumulated knowledge and experience, opens new business opportunities for its customers. The Company annually generates more than 250 jobs; the growth of export earnings has increased by 6.5 times over the last 5 years.
-
Providing quality services and products
The company efficiently uses the customer feedback system (CSAT). ICL Services provides information security of services, which is annually confirmed by an independent audit of compliance with ISO 27001.
ICL Services continuously improves the quality of IT services based on implemented Lean technologies.
-
Investing in human capital
- ICL Services focuses on the continuous development and maintenance of human resources.
- 95% of employees complete internal training annually.
- 52 employees participated in the training program for managerial candidate pool, 28 of them currently hold management positions.
- The Employee of the Year contest held annually is an example of effective non-financial recognition of workers.
- The CSat-StarTeam professional competition held quarterly encourages employees to improve continuously the quality of services provided.
- Each employee receives a quarterly reimbursement of the cost of sports activities.
- The company organizes and supports such activities by renting playgrounds for football, volleyball, basketball and even cyber sport.
-
Responsible corporate behavior
It creates a corporate culture that promotes compliance of employees and senior officials with ethical norms and rules stipulated by the Code and internal policies regarding anti-corruption activities, possible violation of human rights, discrimination, development of communication, ensuring effective interaction with parties concerned. The company encourages innovation and personal development, as well as the desire of employees to contribute to the improvement of society through their work. The company has implemented confidential procedures that can be used to notify about possible or past violations, as well as transparent procedures of their investigation and disciplinary responsibility.
- Code of the Company
- Area-specific policy of service provision
- Verdant activity program up to 2016
- Corporate social responsibility policy
- Anti-corruption policy
- Policy on organizational changes
- Clear desk and clear screen policy
-
Charity and sponsorship
The company participates in charitable and volunteer programs in support of children and social institutions (including orphanages, hospitals), supports social projects and initiatives, charitable organizations and foundations, etc. It collects gifts for children with disabilities, organizes charity fairs, and participates in the national program “Million in Pocket Change”. Over the year, the company takes part in more than 40 charity events.
Minimizing the negative impact on the environment
The Company has created Green Team – a group of socially active employees from various units. The Team is implementing a program intended to achieve social and ecological targets of the Company:
Why is it important to us?
We aim to be the leading Company in all fields, even regarding environmental issues and solving social problems! We help our employees fulfill their wish to make this world better.
- Reducing harmful effect on the environment
- Effective use and saving of energy and other resources
- Uniting employees in solving the society's problems
- Supporting volunteers during social events
Our actions:
Company news
-
28 March
ICL Services to present Russian automated workplace management system at Go Digital
On April 3–4, ICL Services will take part in the annual conference GO DIGITAL 2024 dedicated to the study of the practice of solving business problems with the help of…
-
25 March
ICL Services to ensure fast and secure data migration to the Russian cloud
In connection with the shutdown of user access to cloud services and products of Western IT corporations in Russia, ICL Services has prepared a "migration…
-
21 March
Microsoft's departure or emergency migration to Russian services?
Thanks to expert support from ICL Services, you will be able to make an emergency migration (within a few days or more, depending on the product) to solutions…
-
18 March
ICL Services and Timeweb Cloud sign a partnership agreement
The companies will work on joint projects to migrate the IT infrastructure to domestic cloud…
-
12 March
ICL Services earns Yandex Cloud’s Professional technology specializations
The company has advanced to a new level in the Yandex Cloud partner program by obtaining the Yandex Cloud Professional specializations - "Infrastructure &…
-
6 March
The TASS press center hosted a press conference, "Two Years in a New Geopolitical Reality. Outcomes and Future Prospects For the IT Industry". The speakers…
-
29 February
ICL Services helps companies transit to the Russian mail system, RuPost
Under the current partnership agreement with Astra Group, ICL Services experts assure their clients a smooth transition from foreign mail systems to the Russian RuPost…
-
27 February
Within the framework of this partnership, ICL Services is already deploying Orion Soft's flagship product, the zVirt platform, designed as a replacement for the…
-
23 February
The companies constructed a fault-tolerant cluster that ensures continuous and secure operation of the local network segment and integrated it with all existing services…
-
12 February
ICL Services to showcase its cloud migration strategy at TAdviser conference
As an official partner of the forum, ICL Services will introduce its unique approach to migrating to Russian cloud…