ICL Services

Management and support for virtualization platforms

  • More than 700 supported hosts
  • More than 20 certificates of the virtualization area
  • Service level at least 99,9%
  • Round the clock support 24/7/365
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This service is for you if:
  • you use virtualization as a solution for managing enterprise business applications;
  • your goal is to optimize the resourcing and cost of maintaining the virtual infrastructure;
  • you are interested in improving the quality of service and as a result reducing the IT costs related to virtual infrastructure.

We offer support services for all the popular virtualization platforms (VMware, Microsoft, Citrix, Open Stack, etc.).

Virtualization technologies allow the running of multiple operating systems and applications that optimizes infrastructure and enhances its efficiency and safety. Furthermore, virtualization accelerates application deployment, improves their performance, availability and enables automation of routine. As a result, the IT infrastructure of a company requires less administration and becomes more cost effective.

The service includes the following components:

  • analysis of the customer’s existing infrastructure;
  • developing a plan for service transfer with minimal risk and timing;
  • service transfer via an approved plan, optimising a customers primary infrastructure in order to reduce administrative costs and achieve the service level agreement (SLA) under contract;
  • providing stable and high-quality services to support virtualization platforms.

The service provides:

  • business continuity due to radical decrease of downtime and acceleration of infrastructure recovery in case of failure;
  • virtualization of business-critical applications, such as databases (Oracle, Microsoft SQL Server, SAP HANA, SAP Sybase) and business applications (1C, SAP Business Suite, Microsoft Exchange, SQL Server, SharePoint, SAP);
  • high performance and standard compliance based self-regulation capabilities for infrastructure virtualization technologies.

The variety of services we offer allows us to provide virtualization support for customers who would like to bring flexibility to infrastructure management.

Completed projects

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— Yulia Lazareva

expert in Мanagement and support for virtualization platforms

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